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Dissemination and Communication

Knowledge Management Modules

The main idea or concept within this part of the toolbox is that smallstock keepers can only make decisions to use particular practices and technologies for improvement of livestock production if they have:

  • Relevant knowledge
  • Access to information
  • Attitudes which support the decision (e.g. "animal welfare is a good thing", or "improved quality of eggs will fetch a higher price in the market")
  • as well as the skills which the practice requires,
  • and access to the required technology or materials.

Knowledge, information and attitudes are critical ingredients.

This means that those working with smallstock keepers to improve their management and production need to:

  1. Find out their existing knowledge, attitudes, practices, skills (KAPS) and access to information
  2. Select, design, and use appropriate communication tools for encouraging changes in KAPS.

There are, therefore, two types of tool that can help with these tasks:

  • Tools for finding out about smallstock keepers, and
  • Tools for communicating with them (dissemination, interaction).
Role and Importance of Knowledge, Attitudes and Information
Skills in Relation to Changes in Practice
Communication and Interaction
Communicating with Poor Smallstock Keepers
Communication and Policy Change
Tools for Finding out:
Enquiry and Discovery

Tools for Communicating:
Getting the Message Across

Providing Information:
Information Needs

The Role and Importance of Knowledge, Attitudes, & Information Skills in relation to changes in practice Communication and Interaction Tools for Finding Out Communicating with Poor Smallstock Keepers Communication as a Means of Promoting Policy Change Tools for Communicating Timelines Knowledge, Attitudes and Practices Problem trees and Scored Causal Diagrams Information maps Other Participatory Methods


An underlying assumption in the development of the LPP knowledge and technology dissemination strategy is that a poor household's access to and exchange of information is a significant livelihood constraint.

Most poor livestock keepers interact and exchange information with other resource users/production systems, but displaced, landless and highly mobile people may be so isolated as to be unable to access otherwise well established channels of information. Poor livestock keepers are arguably disadvantaged more by their inability to be heard, to make their needs known, and by an inequality of access to information where knowledge gives priority to privileged resources (marginalization), than from an inability to hear about general innovations to their advantage.

Marginalized livestock keepers need to be considered as the main actors in the processes of innovation. Dissemination strategies need to be developed that will contribute to, and enhance local innovation processes within the poorest sectors.

The Role and Importance of Knowledge, Attitudes and Information

People’s knowledge and attitudes influence what they do. There are different kinds of knowledge, including understanding (for example, how diseases are transmitted between animals), and knowing how to do things (for example, how to construct a shelter for animals). Smallstock keepers need both these kinds of knowledge to manage their animals effectively. Areas of knowledge which are important include biological processes, management practices, new technology and innovations, markets and regulations.

Attitudes are the way we feel about things. They are based on our values - the things that are important to us. A smallstock keeper who has a strong, positive attitude towards animal welfare is likely to look after his or her animals differently from someone who does not think welfare is important.

Having access to information is important for two reasons. First, it is the main way in which knowledge and attitudes develop and change. Second, farmers need information to make decisions.

Skills in Relation to Changes in Practice

Turning new knowledge into a change in practice often means learning new skills. These might be practical or manual skills, such as how to milk a goat or how to plant fodder shrubs. Or they might be mental skills, such as calculating how much fodder is needed for animals at different stages of lactation. Some changes may only be possible if more fundamental skills are already in place: keeping records, for example, is only possible for people who have learned to read and write.

Learning new skills takes time and practice. We develop confidence in our new skills by being able to try them out, seeing them work and getting helpful feedback when they go wrong.

Communication and Interaction

We often think of communication as a process of giving a message to someone, or of transferring knowledge or information to them. A common definition of communication is that it is a process in which a "source" sends a "message" through a "channel" to a "receiver" in order to achieve some "effect": this is the SMCRE model of communication. But most communication is much more interactive than that. People learn best when they can ask questions, and when new knowledge is expressed in different ways so that it becomes clear. Feedback is an essential part of effective communication. This means that those who work with smallstock keepers as teachers and advisers must develop a style of communication that includes opportunities for dialogue and interaction.

Communication happens through many different channels. Some allow much more interaction than others. A face-to-face training session can be much more interactive than a leaflet or a radio programme. But even print and broadcast mass media can be designed to encourage questioning and dialogue.

Communicating with Poor Smallstock Keepers

In all communication, listening is at least as important as speaking. We need to know what the other person is thinking, what is important to them and what their most pressing concerns are before we can interact effectively with them. When working with poor smallstock keepers, this means:

  • Finding out how they manage smallstock and why they do it in this way
  • Seeing that they already have knowledge and skills, which can be built on
  • Recognizing that poor families cannot afford to take unnecessary risks.

Poor smallstock keepers get most of their information and ideas about livestock management from other smallstock keepers in their own community. Most of them do not have good access to other sources of information, such as vets and extension workers. Two effective ways of improving their access to information are:

Identifying and training smallstock keepers as informal, or "farmer to farmer", extension workers.

For more information see: Participatory Farm Management methods for agricultural research and extension: a training manual

Training local animal health workers who can provide health advice and basic clinical services within the community.

 
Communication as a Means of Promoting Policy Change

Policy makers need information to help them see how current policies affect poor smallstock keepers, and how change in policy might improve their situation. As national politicians and senior government administrators, they are busy people and lots of organizations and interest groups try to influence the decisions they make. It is important that the voice of poor smallstock keepers is heard clearly amongst all these other voices. Advocacy, or putting forward the point of view of those affected by policy decisions, is an important communication task which can be done on behalf of poor smallstock keepers either by their own representative bodies or by others such as non-government organizations.

Effective ways of communicating with policy makers include:

 
  • Preparing short, informative briefing papers on the outcome of recent research
 
 
  • Interacting with them at short seminars and workshops
 
 
  • Arranging face to face meetings between policy makers and smallstock keepers' representatives
 
 
  • Exposing the situation of smallstock keepers in the national media (press, radio, television)
 
 
  • Using drama or participatory video to present smallstock keepers' analysis of their situation to policy makers.

Tools for Finding out: Enquiry and Discovery

Anyone who wants to work with smallstock keepers in a particular area, to help them maintain and improve their livelihoods, must spend time finding out a lot about them. Some of this information may be available in reports and publications, but much of it will need to come from listening and discussing with smallstock keepers. The information needed might include:

  • Why do they keep animals? How much contribution do the animals make to the household income? How important are they in the family's nutrition and food security?
  • How do they look after their animals? Who looks after the animals? What do they see as their main constraints in managing their smallstock? What changes would they like to make if they had the opportunity?
  • What are the constraints to keeping animals? Where smallstock are important for household food security and poverty reduction, which types and breeds are best suited to the local conditions. What are the constraints to improved survival of smallstock, and/or to increased production? How do people start keeping livestock if they don't have any?
For more on tools for finding out
Tools for Communicating

Communication - this sharing of ideas and information - is a large part of an extension worker's job, whether they are part of a formal extension agency, or any other group working with farmers. By passing on ideas, advice and information, agricultural extension workers attempt to influence the decisions that farmers make. They may also encourage farmers to communicate with one another, since farmers are an important source of information for each other, and the sharing of problems and ideas is important in a farming community.

Extension workers and others involved in the communication of agricultural and livestock related information must also be able to communicate with superior officers and research workers about situations faced by farmers in their area.

There are many ways in which such extension agents and farmers might communicate. This section looks at general principles of communication and discusses the use of mass media and audio-visual aids for communication in extension work.

For more on these tools
Providing Information


The provision of information on livestock production has not been seen as a priority for centralized extension services in many developing countries. Agricultural extension services are usually designed around the need to provide information on annual or perennial crops. Livestock ministries tend to be dominated by veterinarians and as a result their major concerns are for animal health. At the same time, the potential for increasing livestock production through the provision of improved information is growing.

For more on information needs and sources