| Communication for Development |
- Communication is important to support participatory development.
- Communication and participation are, in fact, two sides of the same coin.
- Communication for development means the planned use of different strategies
(media and others) to help people become aware of and articulate their position, exchange knowledge and skill to take control over their lives, reach consensus and manage conflicts, and improve the effectiveness of organizations.
- Communication is about bridging understanding within a human community by exchanging messages to enrich meaning and common knowledge, often with the purpose of embracing change.
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| Communication Strategies: The Seven Cs of Effective Communication |
Every successful form of communication follows seven basic principles, often referred to as the Seven Cs of Effective Communication. Several different versions have been used when considering different means of communication. It is useful to consider both of the lists presented below, and a combination of these will be found to be of value:
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| Speaking and Radio or Video |
Writing and Printed Media |
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Command attention
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Creative |
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Cater to the heart and the head |
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Credible |
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Call to action |
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Convincing |
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Clarify the message |
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Complete |
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Communicate a benefit |
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Current |
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Create trust |
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Clear |
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Convey a consistent message |
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Concise |
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For an example and discussion of these, see the section under Rural Radio, where the seven Cs are expanded for the purposes of writing and producing Serials and Dramas on Rural Radio. |
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| Communication Pathways or Channels |
It is also important to recognise the variety of communication channels used by farmers and to use these channels to promote new or improved methods and techniques for the development of smallstock. In other words - don't attempt to promote the "message" in a way that will not be accessed by the farmers.
Research in support of poverty reduction is based on the implicit assumption that livelihoods are constrained by production and/or efficiency. These in turn face constraints related to a lack of knowledge. The main aim of research is therefore to remove knowledge constraints and this should in turn increase production and/or efficiency, thereby enhancing livelihoods, as illustrated in the figure below (see Garforth 2003).
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An important part of this process is how the farmers obtain information, and this is from a wide range of different sources, including, (in no particular order):
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Researchers |
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Extension staff |
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Dealers |
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Credit sources |
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Veterinary services |
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Shows |
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Markets |
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Radio programmes |
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School pupils |
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NGOs |
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Farmer organizations |
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Newspapers |
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and Other farmers |
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It is therefore important for the information from research, along with all the other information used by or potentially useful to farmers, reaches them through these different communication channels.
However, even if the information is publicised in the relevant media or other appropriate channels, it may still not "get through" and be adopted by farmers (Garforth 2003). There may be a blockage somewhere between the message and the application or adoption of the ideas, as illustrated in the examples below:
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Possible constraint
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Which may affect the extent to which people can:
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Knowledge: |
interpret the message |
Information: |
make decisions |
Capital: |
invest in new inputs |
Risk:
(and farmers’ perception of risk) |
feel confident in changing practices or investing in new inputs |
Attitudes:
(and those of peers) |
feel that changing practices is a good idea |
Credibility of message and its source: |
feel that the message can be trusted |
Markets: |
be confident that they will be able to sell any increased in output |
Inputs: |
acquire the inputs they need to put the new knowledge into practice |
Regulations: |
and their implementation |
Livelihood strategy: |
may need diversifying in order to implement message |
Competing demands on resources: |
may mean message cannot be implemented due to lack of resources |
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Implications |

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Find out who the farmers trust as sources of information. |
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Place the messages for farmers with service providers and other promotion partners identified above. |
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Determine the range of possible constraints and problems for adoption. |
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Communicate with other audiences to address these and other constraints. |
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Use channels and processes which allow dialogue and feedback. |
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Develop strategy for promotion and dissemination. |
| SMCR |
A useful way of looking at the problems inherent in communication is in terms of the messages that are passed from person to person. Any act of communication includes four important components: |
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The Source, or Sender |
Where the information or idea comes from |
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The Message itself |
The information or idea that is communicated |
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The Channel of communication,
or type of media |
The way the message is transmitted. There may be some noise or distortion in these channels. |
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The Receiver |
The person or group for whom the message is intended |
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Any communicator needs to consider all of these different but linked components carefully. They all contribute to the overall effectiveness of communication. In considering each of these elements in a particular situation, the checklist of questions below provides a useful starting point (see Garforth 2003).
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Communications Checklist |
Receiver |
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What information does the receiver want or need?
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What information can the receiver make use of? |
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How much does the receiver already know? |
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What are the receiver's attitudes? |
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Should the attitude s be reinforced or challenged? |
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Channel |
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What is the most effective way of passing the message?
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What channels are available to the receiver and source? |
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What attitudes does the receiver have to the channels? |
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What is the relative cost of using each possible channel? |
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Message |
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What should the message be
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What form should the message take? |
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Source |
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Who is the source of the message?
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How credible is the source in the eyes of the receiver? |
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Why is the source passing the message? |
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| Types of Communications Media |
Some of the different channels of communication or media include:
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Printed Media
(posters, leaflets, manuals, booklets)

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Printed media can combine words, pictures and diagrams to convey accurate and clear information. Their great advantage is that they can be looked at for as long as the viewer wishes, and can be referred to again and again. This makes them ideal as permanent reminders of extension messages. However, they are only useful in areas where a reasonable proportion of the population can read.
The printed media that are commonly used in extension include posters, booklets, leaflets, circulars or newsletter, and newspapers.
Publications
Although publications have a long shelf life and may be useful sources of reference their effectiveness is limited by: failure to consider the needs of users in the design and content of publications (e.g. extension workers often find booklets and leaflets intended for farmers more useful than those they receive from research institutions); language that is inappropriate for the intended audience; low literacy levels among some categories of end users; and poor circulation, due partly to the escalating cost of maintaining journal subscriptions (intermediate users).
Leaflets and pocket guides
Leaflets and short booklets can give effective reminders of technical detail, particularly regarding quantitative information which are poorly remembered from audio-visual media, and visual (diagrams) or verbal descriptions that can be essential to identification of phenomena and organisms in the field. |
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Radio
(series, soap operas)
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Radio is a particularly useful mass medium for extension. Battery-operated radios are widely available in rural communities. Information can reach households directly and instantly throughout a region or country. Urgent news or warnings can be communicated far more quickly than through posters, extension agents or newspapers.
Despite radio's mass audience, a good presenter can make programmes seem very informal and personal, giving the impression that an individual listener is being spoken to directly. Radio is one of the best ways of spreading awareness of new ideas to large numbers of people and can be used to publicise extension activities. It can also enable one community or group to share its experiences with others.
It is estimated that there are more than 800 million radios in developing countries. Groups of households also get together to listen to radio programmes - so radio can even reach those that don't own their own radios. |
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Visual and
Audio-Visual Aids

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The terms visual and audio-visual aid refer to anything that an extension worker or anybody else uses to help facilitate communication when interacting with a group, in this case farmers or livestock keepers on the one hand, or during discussions with decision makers at a policy level on the other hand.
The spoken word is the main communication tool, but whether one is speaking to a large village meeting or discussing a problem in a field with a farmer, the impact and effectiveness can be greatly increased by the use of suitable visual and audio-visual aids. When selected and used properly, these aids can help in presenting the message. |
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Television

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Television still reaches mainly urban audiences, some of whom may be managers
and key decision-makers within intermediate user agencies, and individuals with influence
over farming decisions by relatives on family holdings in rural areas. However, in many
developing countries the accessibility of TV is increasing and audiences are growing in rural areas. Satellite channels and networks offer potentially very large international audiences. With
multiple channels available to viewers, however, agricultural broadcasts must compete for
attention with entertainment, sport and current affairs programmes. Local and national TV channels are will provide more suitable platforms for agricultural and livestock extension messages.
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Video

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Video combines most of the advantages of both film and audio-cassettes. Recordings are immediately available for viewing and listening on a computer or TV. This enables the production team to re-record any material that they are not satisfied with. Simple editing can be done by copying required sections (clips) in the order in which they are to appear in the finished production. More accurate and complicated editing requires special editing equipment, and increasingly this can be done using computer software on laptop PCs.
Video can be used as a tool in demonstrations, as an aid to learning (e.g. how-to-do it videos), as well as an integral part of community-led programmes of change and development - participatory video. |
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Participatory Video

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Using video as a participatory tool is growing in popularity, driven partly by the ongoing improvements in video technology, as well as by an increasing availability of suitable computers, software and trained personnel.
Video can be used as a tool by communities to scrutinise their problems and find solutions. The video camera is able to "participate" in community discussions, document scenes, and record interviews with individuals. The recorded segments can be played back and shown to the community - generating further discussion. Recordings can also be shown to the relevant authorities as part of village-led campaigns for awareness raising of the needs for actions or policy changes. After several months, or later when changes are taking place, the recorded materials can be edited, so creating a summary of the whole process.
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Groups and Organizations

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| A group meting is a common extension method. Although there may be an air of informality about such meetings, they nevertheless need to be carefully thought out and planned. The group or community meeting is a useful educational forum where the agent and farmers can come together, and ideas can be openly discussed and analysed. An extension worker may have information about a new policy or agricultural practice, in which case he or she will want to introduce this information, seek the opinions of community members and gain their support for extension activities. On the other hand, the agent may want to start a discussion about local issues and development potential, in which case the information will come from those attending the meeting rather than the agent. There are, in fact, several possible purposes for such community or group meetings, in each of which the extension worker has a different role to play. |
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Role play and Drama

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| Theatre, puppets, dance and music are firmly rooted in the traditional cultural and artistic expressions of many communities in poorer countries. Along with drama, these forms of collective participation and entertainment can be used to develop and impart messages oriented towards livestock development. |
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Demonstrations, Field days, Visits and Tours |
Farmers like to see how a new idea works and what effect it can have on their crop or livestock production. This can be done by means of an on-farm demonstration. A good, practical demonstration is an invaluable method in extension work. It is a particularly powerful method to use with farmers who do not read easily and who therefore cannot rely on print media for up to date agricultural information. A demonstration can give such farmers an opportunity to observe, at first hand, the differences between a recommended practice and their own current practices. The strength of the demonstration should lie in its simplicity and its ability to present the farmer with concrete results.
A field tour is an ideal method of involving farmers and of stimulating genuine interest in extension activities. It is also very useful in bringing farmers together to discuss common problems and to gain useful experiences of other areas. |
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Local Notice Boards |
Local notice boards can be used very effectively to display leaflets, posters and short notes, as well as to advertise the dates, locations and times of meetings. The presentation should be made to be eye-catching, and some of the guidelines given under audio-visual aids are also relevant on notice boards. In addition, material on display on a notice board should be renewed on a regular basis, or removed once the event is over. Local notice boards may, of course, also be associated with Village Information Centres.
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Telephone

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| A commonly used method of obtaining information (e.g. telephone based surveys) where the technologies are widely used, but currently not much used in developing countries. However,
the number of extension agents with access to a telephone is increasing, as is the availability of public telephones and mobile networks in rural areas.
There is unlikely to be an extended discussion and it is more likely that the farmer wants a specific piece of advice or information, or calls to ask someone to come and visit the farm. Because the neither party can see each other, all communication is verbal - missing out possibly important communication cues. An extension worker therefore needs to take care and be clear what the farmer's needs are. |
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Village Information Centres |
Village Information Centres, or VIC, have an increasingly important role to play in communication and dissemination of agricultural and livestock related information to rural communities - along with a range of other rural development-oriented information. The ability of VICs to interact with a wide spectrum of people in rural areas, from school children through to the elderly, and the potential for two-way communication represents a significant advantage.
Village Information Centres have also, notably in the Indian sub-continent, become synonymous with the use and spread of Internet to rural areas, and E-learning. |
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Extension Services |
Extension can have an important role in feeding back information on farmers' constraints and potentials, to encourage relevant research. It can also introduce the research system to innovations by farmers. Farmers, regardless of their resource and socioeconomic status, will adopt new technologies and modify resource use when they consider the change is relevant to their circumstances and can help them achieve their goals. An extension service can have an important function in speeding farmers' adoption of measures that can enhance their productivity and welfare… Hence extension has the potential to increase the rate of adoption by directly increasing awareness, by helping producers acquire skills, and by helping them understand a technology and its relevance to their circumstances.
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Farmer-to-Farmer Extension |
| Research and development can no longer be the exclusive domain of scientists. To find sustainable solutions to development problems, a wider range of actors must be involved. It is crucial, for example, that local stakeholders provide input to the process. Farmer to farmer extension should be recognised as an important component of the overall livestock development process. |
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| Choosing a Communications Medium |
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Start by considering all of the different types of media and communications formats. |
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Consider how these different formats fit the SMCR criteria (see above). |
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Eliminate the media which you can not afford to produce. |
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Eliminate the media which you do not have access to the equipment and technical capability necessary for their production. |
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Eliminate those media which you cannot deliver (post, broadcast etc.). |
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Eliminate media which are not permissible (e.g. due to laws, policies, regulations). |
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Then examine the advantages and disadvantages of those that remain in your list. |
| References and Further Reading |
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Barker, A. and Manji, F. (2000). Writing for Change: An Interactive Guide to Effective Writing, Writing for Science, and Writing for Advocacy. IDRC /fahamu 2000. ISBN 0-88936-932-1 CD-Rom. Available online: http://www.idrc.ca/en/ev-9428-201-1-DO_TOPIC.html |
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| Coldevin, G. (2003). Participatory communication: a key to rural learning systems. Extension, Education and Communication Service, Research, Extension and Training Division, Sustainable Development Department, FAO, Rome. |
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| Conroy, C. (2002). PRA tools used for research into common pool resources. Socio-economic Methodologies for Natural Resources Research. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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| Garforth, C. (1998). Dissemination pathways for RNR research. Socio-economic Methodologies. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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| Garforth, C.J. (2003). Promotion and Dissemination. Pages 11-14 in: The contribution of small ruminants in alleviating poverty: communicating messages from research. Proceedings of the third DFID Livestock Production Programme link project (R7798) workshop for small ruminant keepers Izaak Walton Inn, Embu, Kenya, 4-7 February 2003. |
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Gonsalves, J., Becker, T., Braun, A., Campilan, D., de Chavez, H., Fajber, E., Kapiriri, M., Rivaca-Caminade, J., and Vernooy, R. (2005). Participatory Research and Development for Sustainable Agriculture and Natural Resource Management: A Sourcebook. Volume 1: Understanding Participatory Research and Development. CIP-UPWARD/ IDRC. SBN 1-55250-181-7. 272 pp. |
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Gonsalves, J., Becker, T., Braun, A., Campilan, D., de Chavez, H., Fajber, E., Kapiriri, M., Rivaca-Caminade, J., and Vernooy, R. (2005). Participatory Research and Development for Sustainable Agriculture and Natural Resource Management: A Sourcebook. Volume 2: Enabling Participatory Research and Development. CIP-UPWARD/ IDRC. ISBN 1-55250-182-5. 218 pp. |
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| Gonsalves, J., Becker, T., Braun, A., Campilan, D., de Chavez, H., Fajber, E., Kapiriri, M., Rivaca-Caminade, J., and Vernooy, R. (2005). Participatory Research and Development for Sustainable Agriculture and Natural Resource Management: A Sourcebook. Volume 3: Doing Participatory Research and Development. CIP-UPWARD/ IDRC. ISBN 1-55250-183-3. 248 pp. |
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| Gordon, A. (2000). Rural finance and natural resources. Socio-economic Methodologies for Natural Resources Research. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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Guijt, I. (1999). Participatory monitoring and evaluation for natural resource management and research. Socio-economic Methodologies for Natural Resources Research. Chatham, UK: Natural Resources Institute. |
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| Gündel, S., Hancock, J. and Anderson, S. (2001) Scaling-up Strategies for Research in Natural Resources Management:A Comparative Review. Chatham, UK: Natural Resources Institute. |
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| Gündel, S., Hancock, J. and Anderson, S. (2001). Scaling-up Strategies for Research in Natural Resources Management: A Comparative Review. Chatham, UK: Natural Resources Institute. |
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IDRC (2004). Information and Communication Technologies for Development in Africa. Three-volume set. CODESRIA/IDRC 2004. ISBN 1-55250-010-1.
- Volume 1: Opportunities and Challenges for Community Development
- Volume 2: The Experience with Community Telecentres
- Volume 3: Networking Institutions of Learning: SchoolNet
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| Marsland, N., Wilson, I., Abeyasekera, S. and Kleih, U. (2001). Combining quantitative (formal) and qualitative (informal) survey methods. Socioeconomic Methodologies for Natural Resources Research. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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| Meadows, K. and Sutherland, A. (2000). Addressing Gender in Renewable Natural Resources Knowledge Strategies. Socio-economic Methodologies. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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| Norrish, P., Lloyd Morgan, K. and Myers, M. (2001). Improved communication strategies for renewable natural resource research outputs. Socioeconomic Methodologies for Natural Resources Research. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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| Norrish, P., Lloyd Morgan, K. and Myers, M. (2001). Improved communication strategies for renewable natural resource research outputs. Socioeconomic Methodologies for Natural Resources Research. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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Oakley, P. and Garforth, C. (1985). Guide to extension training. Agriculture Extension and Rural Development Centre, School of Education, University of Reading, UK, and Food and Agriculture Organization of the United Nations, Rome.
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| Quan, J., Oudwater, N., Pender, J. and Martin, A. (2001). GIS and Participatory Approaches in Natural Resources Research. Socio-economic Methodologies for Natural Resources Research. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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| Ramirez, R. and Quarry, W. (2004). A medium for innovation in natural resource management. Communication for Development, FAO, Rome. |
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| Shaw, J. and Robertson, C. (1997). Participatory Video: A Practical Guide to Using Video Creatively in Group Development Work. Routledge, London and New York. |
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| Sutherland, A. (1998). Participatory research in natural resources. Socio-economic Methodologies. Best Practice Guidelines. Chatham, UK: Natural Resources Institute. |
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| Swanson, B.E., Bentz, R.P. and Sofranko, A.J. (1997). Improving agricultural extension. A reference manual. Extension, Education and Communication Service, Research, Extension and Training Division, Sustainable Development Department, Food and Agriculture Organization of the United Nations, Rome. |
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Warburton, H. and Martin, A. (1999). Local people's knowledge in natural resources research. Socio-economic Methodologies for Natural Resources Research. Chatham, UK: Natural Resources Institute. |
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